Contact Us
We're here to help! Whether you have questions, feedback, bug reports, or just want to say hello, we'd love to hear from you. Our team is committed to providing excellent support and continuously improving Sinkships based on your input.
Get in Touch
Choose the best way to reach us based on your needs:
📧 General Inquiries
Email: hello@sinkships.com
For general questions, feedback, or suggestions about the game.
Response Time: Within 24-48 hours
🐛 Bug Reports
Email: bugs@sinkships.com
Found a bug or technical issue? Let us know! Please include details about your browser, device, and steps to reproduce the problem.
Response Time: Within 12-24 hours for critical bugs
🛡️ Privacy & Legal
Email: privacy@sinkships.com
For data privacy requests, GDPR inquiries, or legal matters.
Response Time: Within 30 days (as required by law)
📰 Media & Press
Email: press@sinkships.com
For media inquiries, interviews, or press kit requests.
Response Time: Within 48 hours
💼 Business & Partnerships
Email: business@sinkships.com
For partnership opportunities, sponsorships, or business collaborations.
Response Time: Within 3-5 business days
Contact Form
Prefer to use a form? Fill out the information below and we'll get back to you as soon as possible:
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our FAQ section. We cover topics like:
- How to play Sinkships and game rules
- Technical requirements and browser compatibility
- Privacy and data handling
- Troubleshooting common issues
- Tips and strategies for better gameplay
What to Expect
When you contact us, here's what you can expect:
- Prompt Response: We aim to respond to all inquiries within 24-48 hours (and faster for critical bugs)
- Personal Attention: Real humans read and respond to your messages—no automated responses
- Privacy Respect: Your contact information is used solely to respond to your inquiry and is handled according to our Privacy Policy
- Follow-Through: If your issue requires more time to resolve, we'll keep you updated on progress
- Feedback Welcome: We genuinely appreciate suggestions and use player feedback to improve Sinkships
Report a Security Vulnerability
If you've discovered a security vulnerability in Sinkships, please report it responsibly by emailing security@sinkships.com. We take security seriously and will investigate all legitimate reports promptly. Please do not publicly disclose security issues until we've had a chance to address them.
Community Guidelines
We strive to maintain a respectful and constructive environment. When contacting us, please:
- Be respectful and courteous in your communications
- Provide as much detail as possible for technical issues
- Avoid spam, harassment, or abusive language
- Include screenshots or error messages when reporting bugs
We reserve the right not to respond to messages that violate these guidelines or our Terms of Service.
Thank You!
Your feedback helps us make Sinkships better for everyone. Whether you're reporting a bug, sharing a suggestion, or just saying hello, we appreciate you taking the time to reach out. We read every message and use your input to guide our development priorities.
Looking forward to hearing from you!
⚓ The Sinkships Team